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Chat

Exchange with your team and clients directly in the project, without leaving Archispec.

Access chat​

  1. Open your project
  2. Click the Chat tab

Discussion channels​

Project chat has two channels:

Internal channel​

  • Visible to the team only
  • Ideal for internal exchanges (technical questions, decisions, work notes)

External channel​

  • Visible to the team and clients
  • Use this channel to communicate with your clients about the project

Switch between the two channels using the Internal and External tabs at the top of the chat window. A counter shows unread messages on each channel.

Product-level chat​

In addition to project chat, each product has its own discussion thread with the same two channels:

  1. Open a product sheet (side panel)
  2. Click the Chat tab
  3. Switch between Internal (team) and External (team and clients)

This centralizes exchanges around a specific product (validation, alternatives, technical questions) without cluttering the project's general chat.

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Clients only access the External channel of product chat. The internal channel is unavailable to them.

Mention someone with @​

In chat (project or product) and in annotations, type @ then select a member from the list.

  • Internal channel: you can mention team members only
  • External channel and client-side chat: you can mention the team and clients
  • Annotations: team and clients can be mentioned

The mentioned person receives a notification (in-app and/or email according to their preferences). See Notifications.

Unread messages​

A counter shows the number of unread messages on each channel (project and product). Check chat regularly so you don't miss client feedback.

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Clients can contact you via the external channel. Enable notifications to be alerted of new messages.